Meet the people of MSH

From physicians to social workers, these heroes go above and beyond to provide compassionate, personalized care.

People often don’t get the chance to say “thank you” to the physicians, nurses, and professional staff who have helped them. That’s why MSH Foundation created the MSH Heroes program, which allows patients, families, and friends to donate in honour of a remarkable staff member or volunteer, while also funding the life-saving resources they need to care for the community. Here are some of the most recent MSH Heroes.
Anton Manuelpillai
Registered Practical Nurse

“I can’t picture myself working in anything other than nursing,” says Anton anuelpillai. A nurse at MSH since 2010, he always knew he wanted to work in a hospital. Originally from Sri Lanka, Manuelpillai cares for his patients deeply, arriving early for every shift to learn what he can about who they are beyond their medical conditions, so he can connect with them. “I don’t see them as patients; I see them as people,” he explains.

Sarah Bateman
Social Worker

A lifelong Markham resident, Sarah Bateman was always drawn to helping others. As a passionate social worker with a 14-year career at MSH, she provides vital support to patients and families in the Intensive Care and Surgical Units. Bateman excels at guiding patients through emotionally overwhelming times, helping them identify goals and develop coping strategies. “It’s an honour to help them navigate through some of the complexities of the health care system,” she says.

Dexter Cardel
Patient Support Assistant

Dexter Cardel practiced nursing in the Philippines before coming to Canada. Initially working at MSH on contract, he found the spirit of teamwork and supportive staff quickly made him feel at home. Cardel said it was a “dream come true” when he joined MSH full time in 2025, and he’s excited about the hospital’s growth: “I am thrilled about the bright future of MSH and its objective to expand.”

Genevieve Payumo
Unit Secretary

Genevieve Payumo has worked in various roles in virtually every department at MSH since she was hired in 1998. Currently a unit secretary in the Transitional Care Unit, Payumo is often the first person patients and families see when they enter the ward. And she loves saying hello to and connecting with each one of them. “You can’t judge a person by their disease,” she says. “It’s important to get to know them.”

Dr. Tom Filosa
Family Physician

After completing his training in downtown Toronto, Dr. Tom Filosa joined MSH’s team in 1999 and values its close-knit community. With patients spanning multiple generations, he’s cared for some for more than 25 years. Dr. Filosa has delivered more than 500 babies, and his favourite part of the job is seeing them grow into healthy, successful young adults. “This is undoubtedly the most rewarding part of what I’ve done at MSH.”

Arden Warren
Registered Nurse

A 25-year nursing veteran and International Board-Certified Lactation Consultant, Arden Warren loves working at MSH. “The moment I stepped foot in the hospital, it felt different. Kindness, respect, and teamwork are part of the culture, and I feel empowered to do my best,” she says. Warren is passionate about women’s and infants’ health, and works in the outpatient Breastfeeding Clinic. “It’s incredibly powerful to see a parent go from doubt and frustration to confidence and connection.”